MyAccess

Stale Request

The next step in accessing the resource you've requested couldn't be processed. This error is usually temporary and can often be resolved by trying to login again. The most commom reasons for this error are:

  • The request has already been processed and your web browser is using a cached copy to try to process it again. Close all browser windows, clear all cache and cookies then try again.
  • The Back button on your browser has been used. Avoid using the Back button after logging in.
  • A browser bookmark was used instead of the original login link. Avoid using bookmarks to access SSO enabled applications.
  • The timestamp on the original request is too old to be securely processed. Login, including DUO if prompted, must be completed in less than 3 minutes after the login page is first displayed.
  • A change in the network path between your browser and the login system has taken place since the original request was generated. If you are using both wi-fi and wired networks, disable one. Other network configurations may also interfere. Contact the IT Service Desk for further assistance.

Please try again. If you continue to see this error page, contact the IT Service Desk: